The original Frontier Airlines was Denver’s hometown carrier for 40 years before it was purchased in 1986. In 1993, Frontier Airlines was given a fresh start. This is because a gap in Denver’s mainstream hub-and-spoke system needed to be filled. Finally, on July 5, 1994, Frontier was officially “reborn” and is now the second largest carrier from Denver International Airport (DIA).
HEADQUARTERS
Frontier Airlines, a low-cost airline, is headquartered in Denver, Colorado, United States. It maintains its main hub at Denver International Airport, and provides regional service to the surrounding Rocky Mountain states through a code-share agreement with Great Lakes Airlines.
SERVICE AREAS
Currently, Frontier flies to 60 destinations throughout Costa Rica, Mexico, and the United States.
In the United States, Frontier operates in 14 cities in 11 states covering the western two-thirds of the country.
LARGEST HUBS
Frontier Airlines maintains its sole hub at Denver International Airport, but it maintained two focus cities in Mexico; one at Cabo San Lucas’ Los Cabos International Airport and the other at Cancun’s Cancun International Airport. Frontier offers point-to point nonstop service from Cancun to Kansas City and Salt Lake City, in addition to the airline’s Denver hub.
Frontier Airlines also has a codeshare agreement with the Great Lakes Airline, connecting flights through Denver International Airport and Phoenix Sky Harbor International Airport; and the Midwest Airlines, where flights are from select markets to/from Midwest hubs in Milwaukee and Kansas City.
POPULAR ROUTES
The airline currently operates routes linking its Denver hub to 14 cities in 11 states covering the western two-thirds of the U.S. The current route system extends from Denver to Los Angeles, San Diego and San Francisco, California; Chicago and Bloomington/Normal, Illinois; Seattle/Tacoma, Washington; Las Vegas, Nevada; Phoenix, Arizona; St. Louis, Missouri; Minneapolis/St. Paul, Minnesota; Salt Lake City, Utah; Omaha, Nebraska; Albuquerque, New Mexico; and El Paso, Texas.
Frequent Flyer Program
Passengers can take advantage of Frontier’s EarlyReturns frequent flyer program. It is a mileage-based program that contains three levels. Upon enrolling, members start at the first level, Base, and accrue miles commensurate with actual air miles traveled on Frontier. Once a member accumulates 15,000 miles in a calendar year, they reach the Ascent level and receive free Direct TV service, priority boarding and ticketing, priority seat assignments, a 25% mileage bonus in addition to miles accrued, and other perks. The third level, Summit, is awarded for the accrual of 25,000 miles in a calendar year and adds a 50% mileage bonus in addition to miles accrued on each flight.
Cabin Amenities & Classes
Frontier offers a single class of service. Though Frontier does market itself as a low-cost carrier, it differentiates itself in the market by offering Live TV, an in-seat satellite television service with twenty-four channels, and in-seat first-run movies.
Passengers can choose from the following classes:
Basic Economy – targets passengers who don’t need to check bags and don’t expect to change their flight. Amenities include snacks, checked bags and in-flight television.
Classic – purchasers of this fare get advanced seat assignments, two complimentary checked bags and free Direct TV. EarlyReturns miles are credited at 125 percent, and itinerary changes are less expensive than for Economy fares
Classic Plus – fares in this category are fully refundable. Besides the freebies, passengers receive priority boarding, and in-flight snack and premium beverage. EarlyReturns miles are credited at 150 percent.
Baggage Policy
Pertaining to baggage, Frontier permits one carry-on bag per passenger and one personal item, such as briefcase, purse, or laptop computer. Carry-on bags may not exceed linear dimensions of 49" (length + width + depth) or weigh more than 35 lbs.
Two pieces of checked baggage are permitted, each with linear dimensions up to 62" and weight of 50 lbs. Frontier does not accept baggage that weighs more than 100 lbs. or exceeds linear dimensions of 80" Excess baggage is subject to a $50 fee per item.
Firmly devoted to providing fast and reliable service, Frontier continues to maintain that standard with more than 4,000 airlines employees and 42 top-of-the-line Frontier aircrafts. With dedicated service, Frontier Airlines has proven itself a leader in air travel.